Commitment to Our
Customers
Street Leathers is committed to providing satisfaction! We want you to be
completely satisfied with every purchase. If a problem exists, we'll do
whatever it takes for you to be satisfied. If for some reason a product doesn't
fit you properly, It is our priority to make it right ! And if we are unable
satisfy you, we'll gladly refund your money.
30 Day Warranty
Street Leathers warranties all merchandise free from manufacturer defects for
30 days from the date the products are received. If your new product is
defective or does not fit properly, we will replace or repair it! Warranty
repairs include free one way shipping. If you are simply not happy with the
product, you can return it for a full refund of the price of the product. No
questions asked! All products returned for a refund must be in new, unused
condition. Smoke scent will Void the Policy.
We will refund or exchange any
merchandise (excluding closeouts and special orders) returned within 30 days.
Items must be in new, resell-able condition and returned with the original
packaging, including tags and labels. Please ship all items in a shipping box.
Smoking or Smoke Scent will void exchange or refund.
Returns and Exchanges:
All items returned to Street Leathers must have a Return Authorization Number
on the outside of the shipping box. To obtain an RA number, please call
(877-702-2453) or e-mail us. We need to know your first and last name and the
specific item(s) you wish to return. Returns without an RA number clearly
written on the outside of the package will not be accepted.
When sending items back to Street
Leathers, please obtain a tracking number from your shipper (FedEx and UPS will
give you one automatically, USPS requires Delivery Confirmation). Please ship
all items in a shipping box. Remember to clearly write the RA number on the
shipping box.
To: Street Leathers of
Oregon, Inc.
3915 South Pacific Hwy,
Ste B
Medford, OR 97501
There is no extra fee for
exchanges. Shipping fees will not be reimbursed unless customer received
incorrect items due to an error made by Street Leathers. In this case, Street
Leathers will reimburse only standard ground shipping charges.
Shipping fees will not be
reimbursed unless customer received incorrect items due to an error made by
Street Leathers. In this case, Street Leathers will reimburse standard ground
shipping charges.
Special and custom orders will be
subject to a 20% restocking fee. Once a return has been received you will be
notified by e-mail.
Cancellations:
Orders may only be cancelled if the order has not yet shipped. To cancel an
order, please call (877)702-2453. We need to know your first and last name and
the specific item(s) you wish to cancel.
Closeouts Items:
No refunds will be given on closeout items. These items can be exchanged, but
are subject to availability - please call Street Leathers if you need a
closeout item exchanged (877)702-2453. There is no extra fee for exchanges.
Shipping fees will not be reimbursed unless customer received incorrect items
due to an error made by Street Leathers. In this case, Street Leathers will
reimburse only standard ground shipping charges.